Mail Merge Tags

 

Available Merge tags

Mail merge tags allow you to personalize your email for each recipient. When your message is sent, emails from Rosterfy will merge your email with data from the user (like their first name), so that each user receives a personalized email just for them. 

Within Rosterfy, you can also use mail merge tags to generate information such as event and shift details or confirmation and withdrawal links, which allows users to confirm shifts via email which updates their status on a roster. 

See below for the full list of mail merge tags available on Rosterfy: 

 

User

Merge fields

Field name

*|user_email|*

Email

*|user_first_name|*

First Name

*|user_middle_name|*

Middle Name

*|user_last_name|*

Last Name

*|user_preferred_name|*

Preferred full name

*|user_dob|*

Date of Birth

*|user_phone|*

Phone number

*|user_is_subscribed|*

Subscribed to marketing communication

*|user_address|*

Full Address

*|user_user_checkpoint_id|*

Checkpoint

*|user_name|*

Username

*|user_preferred_first_name|*

Preferred first name

*|user_id|*

Rosterfy ID

*|reset_password_link|*

Password Reset

*|user_invite_link|*

Send user to create an account via default registration form*1*2 

*|system_email_verification_link|*

User verify email is correct*2 

*1 Note- This merge tag can only be used if a user has not logged in or set their password

*2  Note- Once the template has been saved your browser may remove the tag, so please re-add after each template edit

Event

 

*|event_timezone|*

Event Timezone

*|event_start_timestamp|*

Event start date/time

*|event_start_timestamp__date|*

Event start date

*|event_start_timestamp__time|*

Event start time

*|event_end_timestamp|*

Event end date/time

*|event_end_timestamp__date|*

Event end date

*|event_end_timestamp__time|*

Event end time

*|event_apps_open_timestamp|*

Event application open date/time

*|event_apps_open_timestamp__date|*

Event application open date

*|event_apps_open_timestamp__time|*

Event application open time

*|event_apps_close_timestamp|*

Event application close date/time

*|event_apps_close_timestamp__date|*

Event application close date

*|event_apps_close_timestamp__time|*

Event application close time

*|event_name|*

Event Name

*|event_description|*

Event description

*|event_publish|*

Publish status (Yes/No)

*|event_confirmation_link|*

Confirms all shifts

*|event_reject_link|*

Rejects all shifts

*|custom_event_shifts|*

Shift Information - Displays all registered shift name, shift date/time

 Note:- Shift Information is a custom merge tag that repeats the shift info.

Event Shift user

 

Event Shift user fields can only be used in sent from the Shift User

 

*|event_shift_user_event_shift_status_id|*

Event shift status

*|shift_confirmation_link|*

Shift confirmation URL

*|shift_reject_link|*

Shift Reject URL

*|custom_event_shift_info|*

Shift info Displays shift name, shift date/time

Event Shift

 

*|event_shift_min_demand|*

Shift minimum demand

*|event_shift_max_demand|*

Shift Maximum demand

*|event_shift_timezone|*

Shift timezone

*|event_shift_start_timestamp|*

Shift start date/time

*|event_shift_start_timestamp__date|*

Shift start date

*|event_shift_start_timestamp__time|*

Shift start time

*|event_shift_start_timestamp__offset|*

 

*|event_shift_end_timestamp__date|*

Shift end date/time

*|event_shift_end_timestamp__time|*

Shift end date

*|event_shift_end_timestamp__time|*

Shift end time

*|event_shift_end_timestamp__offset|*

 

*|event_shift_name|*

Shift Name

*|event_shift_publish|*

Shift publish status

 

 Role Offers

*|role_offer_frontend_name|*

Role Offer Name

*|role_offer_description|*

Role Offer Description

*|role_offer_name|*

Role Offer Report Name

*|role_offer_publish|*

Role offer publish status  (Yes/No)

  

Role Offer User

*|role_offer_user_status|*

Role Offer user status

*|role_offer_accept_link|*

Role offer accept link

*|role_offer_reject_link|*

Role Offer Rejection link

 Reward and Recognition

*|inventory_item_has_quantity|*

Item quantity (Y/N)
*|inventory_item_is_distributable|* item is distributed (Y/N)
*|inventory_item_name|* Item Name
*|inventory_item_quantity|* Item quantity

Note: - These tags can only be used within specific sections to generate the correct information as shown below:

Rosterfy Section Merge Field Type
Event Event Shift User Event Shift Role Offer Role Offer User User

Communication Tab

          x
Shift List x         x
Shift User   x x     x
Role Offer User       x x x
Group           x
User List            x